Building loyalty in your industry

Photo: cookingblogs.tomotiki.com

Yesterday I read a beautiful story  about Frank Sinatra on CNN. It is about the people who were truly loyal to him – even when he was considered a ‘has-been’.  The article talks about the owners of Sinatra’s favorite restaurant in New York, Patsy’s.  Sinatra’s fame and fortune was no more in the early 1950′s. People who previously fell over their feet to be his friends have now all disappeared.

His favourite restaurant has always been Patsy’s where the owners and staff treated him with respect and care. They were always compassionate towards him, even when he was a nobody. They even went as far as to open their restaurant on Thanksgiving so that Sinatra would have somewhere to spend his holiday. They weren’t planning on being open that Thanksgiving but they went above and beyond the call of service to provide Frank Sinatra with a place he could call home, they invited family members and made it very special for him. It was only years later that Sinatra became aware of his friends’ generosity.

Photo: www.nynatives.com

Sinatra remained loyal to Patsy’s, even when he made his huge comeback in the late 50s.  He could’ve gone to any restaurant in the world, but he kept going to Patsy’s because of their loyalty to him.

This story made me think about how we build loyalty in our industry.  We not only service our clients, but also our colleagues.

I have experienced both sides of the industry – some people guarding their “secrets” very closely, and others that love to share everything they know. Luckily my experience has mostly been with the latter group of photographers. It is a fact of life that people who share and give to others have a greater amount of reciprocity in their own lives. They ooze success and they don’t keep it to themselves. You can spot them easily, they are the ones at meet-ups who everyone wants to chat to. I will refrain from naming them here but look out for more interviews and sharing of information by these professionals on the blog in months to come.

By being willing to share and interact, we service and support other wedding professionals and soon we will see loyalty in the relationships we build.

If we want other professionals to be loyal to us, we need to show loyalty first.

Do you go above and beyond for others in the industry? How do build loyalty with your colleagues?

 

KNOW WHY A PROFESSIONAL WEDDING PHOTOGRAPHER IS BEST

As a wedding photographer, you spend a lot of your time focusing on the business side of it. You want to provide your clients with the most beautiful pictures and you want to turn a profit for yourself. Beyond that, though, you should think about some other things. For example, as a photographer, you should know why someone should hire you over having his or her Uncle Vinny take charge of the photographs themselves.

 

 Is Uncle Vinny going to deliver?

 

 

Do you know why hiring a professional wedding photographer is best? There are many reasons why this is the most successful choice for a bride and a groom. Consider the following reasons.

  • The quality of the photographers obtained by the client will be far better than if  a friend took them. The fact is, even with excellent equipment and basic skills, the quality of a wedding photo are best when left to a professional to handle.
  • If a couple hires a professional wedding photographer, chances are good that they will enjoy their day much more than if they had a friend handle the photos. The professional not only knows how to get the right shots, but he or she gets it done quickly and without worry to the couple.
  • The professional has the ability to give the couple more time to themselves. Rather than standing there taking dozens of photos, they are able to relax more and enjoy themselves. The pictures are taken care of.
  • It may even be less stressful for the bride and groom if they know a professional is taking all of these memories in for them. They do not have to worry about someone being missed or that something is not properly done. They know that a pro is handling the wedding shots.
  • When the wedding photographs are done and printed, your friend or your cousin is still your friend. In other words, when things do not go right, and the shots do not come out properly, the professional is to blame and there is no lost friendship over it.

 

 


As a professional wedding photographer, you can add to this list of reasons why a couple should be working with you. You may have to bring these points up to them from time to time especially in regards to the worry that they are spending too much on a service like this. Show them the importance of it.

Please add some of your own views by commenting below.

 

WHO ARE YOU SHOOTING FOR?

 

BY:

 

 

So many of us shoot like puppets for the client – we are “bullied” into shooting in the style that they have in their mind. I agree, your client is your boss and you need to please them, but we mustn’t lose sight of the fact that they have booked us because of the brand image that we have so carefully nurtured and portrayed through our advertising, blogs and websites.

 

 

 

With a little careful thought into your marketing, you can literally choose your client by the brand image you project. I can only speak from my own personal experience, so I will share some of my thoughts behind this concept. Instead of shooting and posting images that you think people want to see in order to book you – shoot for yourself and create images that you yourself are crazy about. Firstly, take an introspective journey and find out what inspires you. Research magazines, films, books, or anything that is visually stimulating. Then at your next shoot, once you have your safe shots (as this client would have booked you for what you have shown them previously and will not be happy to get a completely unexpected result), shoot some images “for yourself”. You will find that there will be clients out there that like exactly what you like. And if you can get them to book you because they have a similar vision, that liberates you to shoot with confidence, knowing that the client will love what you have shot. You will find that you will be given carte blanche to create the images you desire – the trick here is knowing what you like.

 

underwater wedding photography

 

 

We have become so intent on pleasing others, that we forget what pleases ourselves. I have heard so many photographers complain about their clients, but let’s look at the psychology behind this: if you allow your clients to bully and dictate to you, you unfortunately deserve the clients you get. You need to send out clear messages to your client as to what your brand image is and what type of images you enjoy shooting. Attracting the right client is the first step to ensuring an enjoyable and long career. If you don’t like an image that you have shot, then don’t blog or post it, no matter how much your client likes it. By doing this you are only attracting more of the same type of client. The switch from shooting for your client to shooting for yourself may take a while if you have already created some sort of brand identity, but the way to do it is to only post the images that you like. The client will still be happy as they have received what they expected, you just won’t be using all their images in your marketing and promotional material.

 

Resources for photographers

 

We all enjoy being in our comfort zones and this is where choosing the style that suits you counts. If you are not that great with people and don’t feel comfortable posing people, then perhaps a more photojournalistic approach would suit your personality. If you prefer to be more in control and assertive, then a more stylized or traditional style may suit you. Play to your strengths and you will soon find that you develop a unique style that becomes second nature to you and which is eventually identifiable as your own. If you find that it is difficult to experiment with lighting, or poses with existing clients, then go out and choose the location, lighting, poses and model that will enable you to practice shooting the exact images that you would like to shoot in the future.

 

Posing guide for wedding photographers

If you are a wedding photographer and you are currently shooting for the same type of market and feel that you want to elevate yourself into a more affluent market, then you are going to have to shoot images that will appeal to a more affluent client. This would mean using models that have the appearance or air of wealth! Hire or make trade exchanges with other suppliers to create images that look authentic and that you have created under your control and creative process. When you get booked by clients who like these type of images, then you are going to need to manage your time correctly on the day so that you can recreate the similar feel and style that you practiced earlier. Having successfully shot these types of images when you were practicing, you’ll have the confidence to pull it off on the day. The client will see that you are confident and will in turn, feed off that confidence and look more relaxed and comfortable in the images, instead of insecure and awkward.

 

posing for wedding photographers

I shoot a lot of fashion work during the week and feel that I want that to filter through to my wedding photography. My wedding work therefore has a large editorial influence to it. Clients who are fashion conscience are drawn to my work and like images that would not be out of place in high-end fashion magazines such as Vogue, Vanity Fare or Harper’s Bazaar. To find the type of client you are looking for, you need to choose your advertorial material carefully. Think about the magazines and publications you choose to advertise in, look at the demographic of the readers of the publications. If you are exhibiting at a Bridal show then look at the area and target market of the Expo. You may also find that the size and positioning of your ad will affect the type of client you are attracting. By taking out a very small space in a magazine you will find that you are associated with the other photographers with a limited advertising budget. This gives the impression that you don’t have the budget to take larger adverts and hence are not hugely successful. I prefer to save my budget for a full-page ad where I create the impression of success – and that is attractive to clients with money to spend! I prefer to spend big on one publication that I know my target market reads, rather than spreading myself thin by taking out several smaller ads that work out much more expensive relative to their size.

 

wedding photography posing

 

Your price will also affect the type of client you will attract. Even if you are a great photographer, you may deter potential clients by being too cheap. There is a sentiment that you get what you pay for and the more you charge, the better you are. The funny thing is that when you charge more for your work, you will find that you are shooting in much more favourable conditions: great location, great hair and make-up, beautiful wedding gown and a confident Bride. That makes it so much easier to shoot – it is ironic that it is easier to shoot a high-end wedding than a middle market wedding. Everything is then self-perpetuating, you get better images and that makes you more confident, which in turn attracts better clients and so on. The bottom line is, when you shoot “for yourself” you will eventually be at the top of your game.

 

THE POSING GUIDE FOR COUPLES IS HERE!

 

 

 

A posing guide you will love!

 

Photographer mojo proudly presents 63 stunning poses that will ensure breathtaking images your couple will love forever. This guide can be printed and carried in your camera bag or load the images onto your iPhone or other photo viewing device to have inspiration at your fingertips. The guide will provide you with tips and ideas so that you never run out of creative mojo again.

Get it here

 

This inspired and diverse set of 63 gorgeous poses showcases brides and grooms in all different locations and types of shoots. Professional and creative, it will inspire you to push your creative mind to the limit and bring out great ideas of your own. You will approach each wedding or couple session with confidence and your clients will love you forever.

Simply print out the high quality cards and slide into the pockets of a 4×6 photo album as a take-along guide for your camera bag or have it handy on your phone.

 Get it here.  

 

• A beautiful collection of 63 images from some of South Africa’s best loved wedding photographers
• Each card has a theme to use on its own or to inspire a series of images
• Print out as 4×6 photos and place the poses of your choice in a pocket album for at-your-fingertips ideas on location
• Delivered in two folders in .jpg format for easy printing or for storage on your hard drive or portable image viewing device.

  Get it here

 

Introductory price is just R249,00. Hop over to the shop and get yours now!

We are planning to have loads of new things for your studio in the shop in months to come, including marketing sets, more posing guides, and stunning sales tools. Pop in regularly or follow us on Twitter to stay in the know on new releases, special offers, and contests. Be sure to check it out and post your feedback & ideas on our wall too….we love hearing from you!

 
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